Privacy Policy

Effective Date: 2025
Website URL: https://metsiprojects.co.za/

This Privacy Policy describes how METSI PROJECTS (PTY) LTD collects, uses, and protects the personal information you provide when using our website https://metsiprojects.co.za/.

We are committed to protecting your privacy in compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

1. Personal Information We Collect

We may collect and process the following personal information:

  • Name and surname
  • Contact details (email address, phone number)
  • IP address and browser information
  • Any other information you voluntarily provide via forms, comments, or direct communication

2. How We Collect Your Information

We collect personal information when:

  • You visit or browse our website
  • You complete a contact form or newsletter signup
  • You communicate with us directly

We may also collect certain information automatically through cookies (see Section 6).

3. Purpose of Collection

We collect your personal information for the following purposes:

  • To respond to inquiries or provide information
  • To improve our website and services
  • To send newsletters or marketing (only with your consent)
  • To comply with legal obligations

4. Disclosure of Information

We will not share your personal information with third parties unless:

  • You have consented to such disclosure
  • It is required by law or to comply with legal obligations
  • It is necessary to protect our legitimate interests

We may use service providers (e.g., website hosts or analytics providers) who process information on our behalf under strict confidentiality agreements.

5. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies

Our website uses cookies to improve user experience. You may disable cookies through your browser settings, but some functionality of the website may be affected.

7. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator

You can contact the Information Regulator at:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/

8. Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such websites.

10. Changes to this Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Email: metsi@metsiprojects.co.za
Phone: 011 886 3086
Address: 368 Oak Ave, Ferndale, Randburg, 2194

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